Singapore: Singapore

Technical Support

FAQ Answers
  1. I cannot see the pictures of the i-Brochure.
  2. Why the scene is jerky or panning very fast?
  3. Why my pictures are slow to appear?
  4. Can I see better pictures?
  5. The page did not load properly?
  6. How often is this i-Brochure updated?
  7. The pictures look dark in my laptop computer LCD screen.
  8. Why are there no gallery or links to the properties at GoViewing.com?
  9. How to print the i-Brochure?
  10. Where can I GoViewing more properties?
FAQ Answers

  1. I cannot see the pictures of the i-Brochure.

    The scene of i-Brochure is using flash technology. Most Internet browsers support flash. If you cannot see the scene, please update the latest version of flash.


    Still cannot see any pictures after doing the above? Please click here to email to us and we will contact you to help you to solve the problem.


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  2. Why the scene is jerky or panning very fast?

    The movement of the scene is depended on your computer processor. If you have too many windows opened at one time, it will affect the speed and smoothness of the scene movement. This is because the computer processor will be shared to run the scene.

    Try to look at one i-Brochure at one time and close the other windows. Or restart your computer and try again.


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  3. Why my pictures are slow to appear?

    The speed of the downloading will mainly depend on the connection speed of your Internet. There is always a peak period and non peak period.


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  4. Can I see better pictures?

    If the picture is decolorised and you want to see better pictures, you can lower the color of your display setting to High Color (16 bits).


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  5. The page did not load properly??

    If you are using FireFox 2.x or IE 6.x, please upgrade to FireFox 3.x or above and IE 7.x or above. You can upgrade Firefox here, IE here. Thank you.


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  6. How often is this i-Brochure updated?

    This i-Brochure is actively maintained but the information is provided by the contact person. Do refresh your page or set your browser to update the page every time you visit each i-Brochure. Thank you.


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  7. The pictures look dark on my laptop computer LCD screen.

    You can tilt your LCD screen to see a brighter picture. If not, you can increase the intensity of your laptop computer LCD screen.


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  8. Why are there no gallery or links to the properties at GoViewing.com?

    GoViewing.com is not a website or portal that shows all the i-Open-House properties. goviewing.com is the domain name use for each i-Brochure to form the Internet address of that particular i-Open-House property.

    Each property will be given an i-Brochure number or name. This i-Brochure number or name together with the domain name goviewing.com will form the Internet address of the particular property i-Brochure.

    Example of an i-Brochure Internet Address of a real estate property: www.goviewing.com/theseaview


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  9. How to print the i-Brochure?

    You can use the print function of your web browser (Microsoft Internet Explorer, Netscape & etc) to print the i-Brochure. It is usually located at the "Top Menu Bar" >> File. Always preview the print before actual printing.

    If the i-brochure is cropped when you preview your print, go to "Page Setup" located at the "Top Menu Bar" >> File, and set the left and right margin to 10 or less. Preview your print again before you finally print it.


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  10. Where can I GoViewing more properties?

    To GoViewing more properties, you can go to www.i-Open-House.com Real Estate section - Click here


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